Refund policy
30-Day Risk-Free Trial for First-Time Customers
We want you to love your soap! If you're a first-time customer and aren't completely satisfied with your purchase, we'll exchange it for a different product within 30 days of delivery—no questions asked. This guarantee is limited to one exchange per customer.
How to Request an Exchange
Contact us at info@blindpiratesoap.com within 30 days of receiving your order. Let us know which product you'd like to try instead, and we'll send it your way.
Exchange Conditions
- Available for first-time customers only
- One exchange per customer
- Must be requested within 30 days of delivery
- Original product does not need to be returned
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at info@blindpiratesoap.com and we'll make it right with a replacement or full refund.
Questions?
We're here to help! Reach out to info@blindpiratesoap.com with any concerns.
